We start from the customer's problem
We look first at the problems customers and plants face, ahead of our own convenience.
The people protecting the flow of the sun
LASEE People & Culture
At LASEE, we develop not only technology but also the way we work. We turn people's experience into organizational knowledge, and connect that knowledge to work standards and systems.
Explore learning & growth
GROW TOGETHERWe learn and
grow together
LASEE at a Glance
Our growth culture at a glance
LASEE connects people's growth to the company's ability to execute. We have organized it around four pillars so that first-time visitors can grasp the essentials quickly. Select any card to jump straight to the related content.
Mission · Vision · Slogan
We look at more than generation figures
Energy that leaves the sun, about 150 million km away, reaches the Earth, meets a solar panel and becomes electricity.
That electricity passes through an inverter to become power we can use, and the vast amount of data produced at each plant is managed through a monitoring system.
LASEE looks beyond that data.
We check whether generation is normal, whether the equipment is sound, and whether customers feel at ease.
Until the energy that began at the sun arrives at our customers' peace of mind.
That is how we look at solar power.
MISSION
Leading sustainable future energy through AI and data innovation.
We protect every moment of a solar power plant with advanced technology, so that sustainable energy keeps flowing to future generations.
VISION
Protecting the power of the sun with cutting-edge technology, connecting everyone's future.
We are growing into a smart energy platform that lights the way to a sustainable future through AI- and data-driven innovation.
SLOGAN
Protecting light, building the future together.
It carries today's responsibility to protect the light in the field and LASEE's promise to build a sustainable future together.
Core Values
Our standards for judgment and action
Values are not words hung on a wall; they are the basis for the small decisions we make in front of customers. LASEE's five values show the behaviors we care about.
- 01OWN ITOwnershipWe take responsibility to the end, as if the plant were our own.We don't pass a problem off as someone else's or another department's job. We check and resolve it until the customer can feel at ease.
- 02DIVE DEEPCuriosityWe keep looking until we find the root cause.We don't stop at the visible symptoms. We look at the data and the field together, and dig all the way into the why.
- 03ACT FASTAgilityA fast response is what earns customer trust.We don't stand still waiting for the perfect answer. We share first, act, and refine quickly to raise the quality.
- 04UBUNTUCollaboration & positivityBecause you exist, I exist.We respect one another's expertise and contributions. We reach across department lines to find a workable way together.
- 05RAISE THE BARContinuous growthWe set a higher bar and keep learning.We don't settle for ‘good enough.’ We stay open to feedback and build better products, services and ways of working.
How We Work
This is how we work
We make roles and priorities visible, share problems, and see our work through to completion. Shared standards let us collaborate in the same way, even across different departments.
We look at data and the field together
We don't stop at the numbers; we connect them with what is actually happening and its context before we judge.
We make goals and progress visible
We share KPIs, priorities, instructions and progress where everyone can see them.
We identify gaps and finish the job
We identify gaps in roles, resources and time, then report and adjust alternatives to get the work done.
We ask, report and collaborate
We don't gloss over ambiguity; we ask questions and clearly share the situation, our judgment and what we need.
We turn experience into standards
Good execution is recorded as manuals and cases so that anyone can use it again.
The basic flow of work at LASEE is to identify the gap between what we need to do (assigned roles, requested tasks and the work we want to do) and what we have (current resources, time and environment), then develop alternatives, report and adjust, and complete the work.
WORK PROCESS
How each person and each department works
We make role-specific processes and collaboration points visible, standardize our competitive advantages and improve inefficiencies.
WORK WAY
How we can work smarter
We strengthen execution through prioritization, time management, use of information, problem-solving and making work visible.
WORK WHY
Why working at LASEE is meaningful
We connect the fulfillment and values found in work, what customers mean to us and the impact of our work to the organization's goals.
To pull together with the same goal, the same mindset and the same method, we share roles and progress transparently and keep adjusting until results are delivered.
- 01Goals & prioritiesWe first align weekly, monthly and quarterly goals at the company, department and individual levels.
- 02Roles & responsibilitiesWe make R&R clear: who executes, who decides, and who is consulted and informed.
- 03Surfacing the gapWe don't hide gaps between work and resources or put them off indefinitely.
- 04Alternatives & reportingWe propose workable alternatives together: adding, removing, changing, handing over, sharing the load or bringing in outside resources.
- 05Visible progressWe share KPIs, key tasks and requests openly so that bottlenecks are spotted early.
- 06Two-way communicationRather than one-way delivery, we build a shared understanding through questions, feedback and discussion.
- 07Finishing the jobWe cut down on work that leaves only process and no result, and finish to the standard we agreed on.
- 08Experience as an assetWe record good execution and problem-solving as manuals, cases and LSOP.
How the LASEE ground rules work in practice
We align goals and priorities first, then fit our assigned roles, requested tasks and the work we want to do within the resources and time we have. When a gap appears, we don't hide or postpone it; we find alternatives and report them. We share progress and results visibly, and leave completed experience behind for the next person to use.
Growth Journey
Onboarding to growth, in a single flow
We don't leave a new hire's adjustment to the individual, and we don't let our people's growth end with one-off training. We connect onboarding, on-the-job learning, in-house coaching and real-work application to design how people grow and how work changes.
ONBOARDING
So new colleagues understand quickly and stand on their own
Pre-boardingDAY 130-day OJTCheck-in
LASEE ACADEMY
So every team member keeps learning and applying
Core skillsJob skillsLeadershipAX practice
- 01READYA well-prepared first dayBefore the start date, we prepare accounts, equipment, access rights, the schedule and a Buddy.
- 02COMMONA shared understandingNew hires learn the company philosophy, business, products, LSOP, collaboration and AX.
- 03JOB TRACKRole-specific learningLearning goes deeper, tailored to the roles of the Solar Business Division and the Research Institute.
- 0430-DAY OJTFrom understanding to self-relianceA 30-day course of understanding, execution, improvement and self-reliance builds real working skills.
- 05EXPERIENCEExperience into knowledgeWork experience is captured as Experience Cards and LSOP candidates.
Learn · Apply · ShareLASEE Academy
Learning as a journey of growth, not an event
LASEE Academy is our in-house learning system for continuously building core skills, job expertise, leadership and AI/AX capabilities. We learn from the company's real cases and challenges, then apply the lessons to our own work through hands-on practice and feedback from in-house coaches. In-house instructor seminars, department forums, practical CS training and site visits are linked together, and the results are kept as reusable standards such as manuals, videos and LSOP.
- Communication, reporting & feedback
- Customer care & CS quality
- Job expertise & leadership
- AI use & AX practice
- Document & manual standards
- Problem-solving & collaboration
LearnApplyGet feedbackKeep as knowledge
Learning leads to real change at work
We apply what we learn in training to our actual work, refine it with feedback from colleagues, and record proven methods as manuals, videos and LSOP. These accumulated standards help new colleagues settle in quickly and keep our customer service consistent.
Learning Portfolio
Learn, share, verify in the field
Learning at LASEE doesn't end in the classroom. We learn from our colleagues' expertise, understand one another's differences, and confirm it all again with customers and at plant sites. Working materials, photos and manuals accumulate as the organization's learning record.
EXPERT SEMINAR
Reading industry change together with outside experts
We invite solar industry figures and experts to share industry trends and the direction of the sustainable energy transition. We turn outside perspectives and expertise into improvement tasks for LASEE's technology and services.
CLOPENING DAY
Looking back on the year and opening the next chapter together
On Clopening Day, we share business results and operating direction with all team members. It is a company-wide forum for reviewing our achievements together and aligning, in a common language, on the need for change and the next goals.
CS & FIELD LEARNING
12 CS and on-the-job learning sessions that build field understanding
Led by the Solar Business Division, we ran 12 training sessions and lunch meetings to study customer service cases, products and services, and field issues together. On plant visits, team members see equipment structure, operations and the monitoring installation and operation process firsthand, which improves the accuracy of consultations and problem-solving ability.
- CS response training based on real customer inquiries and fault types
- Cross-department learning that connects field, research and operations knowledge
- On-site confirmation of plant structure, maintenance and monitoring work
12 sessionsCase-basedSite visits
In-house seminars and the LASEE Forum, where employees become instructors
Employees themselves explain the Research Institute's development work, the Solar Business Division's field experience and CS inquiry cases. Through a monthly forum and shared project experience, individual know-how becomes organizational knowledge.
- Monthly seminars and forums led by in-house instructors
- Seminar example: reverse-power response technology for self-consumption plants
- Shared presentations on technology, algorithms, systems and field cases
- Sharing and updating training materials and work manuals
Teach & LearnKnowledge assets
Assessments are not evaluations but a language for collaborating better
MBTIDISCEnneagramCareer preference testWork values test
We don't treat personality or behavior types as fixed answers. We use them as a reference for understanding our own communication style and strengths, respecting differences with colleagues, and talking about roles and growth direction.
Self-understandingCollaborationLinked to coaching
ONBOARDING IN PRACTICE
Onboarding designed to take people from understanding the company to working independently
New hires learn step by step: the CEO's philosophy, the company and its business, LSOP, collaboration and communication, and solar and CS practice. Then, in the 30-day OJT, they go through understanding, execution, improvement and wrap-up to build work standards that keep them on course even when working alone.
- Six hours of core training and a 30-day role-specific OJT
- Training materials for shared standards and work handovers
- Job results organized into documents and improvement tasks
Job & Strength
Connecting each person's strengths to the roles the company needs
LASEE doesn't judge people solely by the job they currently hold. We look together at what they do well, what they want to do and the roles the company needs. Alongside career preference and work values tests, we use assessments such as MBTI, DISC and the Enneagram as a reference for self-understanding and conversations about collaboration.
Assessment results are not used directly in performance reviews, and full results and raw scores are not submitted to the company.
- 01Self-understandingExplore career preferences and work values
- 02Job reviewOrganize current work, strengths, desired work and areas to improve
- 03In-house coaching sessionDiscuss strengths, roles and development direction together
- 04Linking to growthUsed as a reference for training, coaching, R&R and growth plans
AX 2026
Experience becomes the company's intelligence
AI is not here to replace people. It is a tool that turns the judgment people have built up in the field into faster, more accurate customer value.
- Experience
- Knowledge
- LSOP
- AI
- Customer Value
People gain experience. The company must learn. We record the standards behind our judgments and pass them on.
Performance & Growth
Beyond the job itself, we recognize what improves the company.
LASEE doesn't see performance as a single number. We look at the whole picture: delivering results in your own work, spotting problems, carrying out improvements and contributing to colleagues' growth. With AI, too, we look not at how often it is used but at how much the actual work has improved.
- Work performance
- Organizational contribution
- Improvements & proposals
- AI work innovation
- Leadership
- Growth & expertise
Growth in Action
An action roadmap for employee growth
A growth system only matters when it leads to real action. LASEE keeps taking concrete steps so that joining and settling in, learning and coaching, on-the-job application and performance feedback are all connected.
Structured onboarding
- We prepare accounts, equipment, access rights and the first-week schedule before the start date.
- On DAY 1, we build a shared understanding of the company, business, products and how we collaborate.
- The 30-day OJT and growth check-ins help new hires work independently.
LASEE Academy
- We run training in core skills, job skills, leadership, AI and CS.
- We use LASEE's real cases and work challenges in training.
- With in-house instructors and a monthly forum, we teach and learn from one another.
Job & strengths discovery and coaching
- We get to know ourselves through career preference and work values tests, MBTI, DISC and the Enneagram.
- We organize current work, strengths and desired work into an individual R&R.
- In-house coaching sessions connect roles with development direction.
Applying learning on the job
- We turn 12 CS and on-the-job learning sessions into better customer service.
- Plant visits help us understand products, data and the customer's site together.
- Feedback from in-house coaches and colleagues refines the results.
Connecting growth and performance
- We look at improvements, proposals and organizational contribution as well as work results.
- We connect evaluation results to feedback and the next growth goals.
- R&R and KPIs make roles and expectations clear.
Turning experience into knowledge
- We record field judgments and how problems were solved.
- We pass them on to the next colleague through Experience Cards and standard procedures.
- We connect accumulated knowledge with AI to create better ways of working.
Growth principle — We don't stop at learning: we apply it to our work, share it with colleagues, and keep it as organizational knowledge.
Culture is not a declaration. It is everyday judgment and action.
When people grow, work gets better; when work gets better, customer trust grows. LASEE will keep that virtuous cycle turning.
